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Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in lo

Episodes

Total: 619

This episode explores loyalty from a strategic marketing perspective – learning what drives loyalty

Today’s episode looks at some of the recent work by Daniel McCarthy, Assistant Professor of Marketin

Key insights from Meenakshi Nagarajan, SVP, Recurring Revenue and Loyalty from Panera Bread, a US ba

The "Insiders Program" is an innovative loyalty program designed to solve the unique challenges of t

Phil Rubin is a global leader in customer marketing and loyalty strategy, and a loyalty industry ent

Key insights from Fred Reichheld, a legend of the industry.   As the creator of the “Net P

This interview of "Let's Talk Loyalty" features a marketing thought leader based here in the UAE, sh

Today we're sharing the latest insights from the 2023 Consumer Trends Index by Cheetah Digital.

Key insights from Brad McDonald - Epsilon’s Vice President of Loyalty Strategy, from his interview i

Today "Let's Talk Loyalty" is sharing the latest announcement and innovation from the Star Alliance

Domino’s Pizza in Indonesia has been winning loyalty awards all over the world in recent months, as

Key insights from Isabelle Birem, the Senior Vice-President of Loyalty at Accor Hotels, from her int

Costco is one of the world’s largest retailers, featuring warehouses and club memberships in eleven

Dr Melanie van Rooy is Head of Marketing at Clicks, South Africa’s leading pharmaceutical retailer.&

Key insights from Raghu Mahadevan, Chief Digital Officer for 7-Eleven, and his interview from Novemb

The International Loyalty Awards are the highlight of the global loyalty calendar, with leading loya

Ikea describes itself as a global retailer whose brand reaches millions of hearts and homes, united

Today we announce a new guest host for our short summary shows every Tuesday.  Tom Peace, Manag

Today's episode of Let’s Talk Loyalty is unique as we are today interviewing a loyal customer – rath

Our guest today is the founder of a unique concept called *Give A Mile*, a charity dedicated to prov