“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in lo
Arsenal is one of the most successful football clubs in English football history, and in 2021, it be
Maxol is a leading fuel, coffee, car wash, and convenience store brand in Ireland, which has been op
Scene+ is Canada’s leading lifestyle rewards program, with more than 11 million members, enabling me
L'Oreal is a leading brand in the beauty industry with a huge product portfolio and today's con
Ben Lipsey is the Senior Vice President of Customer Loyalty for Flying Blue, from the Air France - K
Today's episode is focused on the luxury hospitality sector, featuring one of Dubai’s most iconic br
Today we review learnings from Skywards and how Emirates' loyalty team increased its focus on person
Today we discuss the launch of a brand-new high-profile loyalty program in the UK and Ireland, in th
Cécile Henry is the IBL Group Loyalty Manager. She manages their home country loyalty programm
New Zealand is a small country punching WAY above its weight in the loyalty industry, with over 95%
Have you ever wondered about Crypto Rewards for your loyalty program? Would they inspire your member
There are fundamental differences between monetary and non-monetary rewards that loyalty industry pr
With consumer trust at an all-time low, marketers are increasingly exploring how they can use g
Steven Allmen is passionate about cultivating loyalty and has been a key pillar of the Canadian loya
This episode features some fascinating research that was conducted with US consumers in early 2022,
Airline loyalty professionals are increasingly exploring new models - from subscription loyalty, to
Today’s episode features one of our favourite ongoing loyalty research studies – the South African L
Today's fascinating discussion focuses on a new industry term coined by our guest – a relative n
*Flying Blue* is the frequent flyer programme for Air France and KLM, with over 18 million members a
Today's episode of Let's Talk Loyalty features an innovative loyalty program called airasia rewards.