News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and
Customer Contact Week is arguably the biggest and most important contact centre, CX and customer car
Unified Communication systems seem to be the last bastion of an organisations infrastructure to move
Deploying a new communication or collaboration system across a business is undoubtedly a huge undert
Call routing has always been considered a dark art with little or no recognition within businesses,
As usual loads has been going on in the world of Cisco collaboration. Our monthly update for June br
Security threats continue to grow, evolve, and multiply, continually threatening organisations with
Workforce behaviour is changing dramatically, the rise in remote and flexible working is dictating t
Organisations spend huge amounts of money on their public image. Branding, websites and marketing ma
RingCentral have commissioned some research in their Zen Survey examining collaboration, where they
PeterConnects offer a variety of innovative solutions to enhance Microsoft’s Skype for Business and
The traditional sales landscape is changing. The different purchasing models used by businesses and
Ribbon Communications are one of the largest communications equipment and software manufacturers aft
Unified Communication platforms are some of the most important business systems utilised by organisa
May has been a huge month for Cisco, following all the April news from their collaboration summit wh
Digital and business transformation is one of the main focus areas for organisations looking to mode
Emerging technologies like AI are really creating a buzz within the industry, but how do customers t
RingCentral were one of the biggest brands at UC EXPO 2018, we hear from them about their attendance
