“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in lo
Join us to discover the Irish Loyalty Summit and Irish Loyalty Awards 2022, with Eileen McGuinness,
In this short summary, I looked back on an episode with a Comarch executive, Sidney Dunn to hear thi
In this episode, I talk with Robbie Kellman Baxter, the world's leading expert on subscription prici
Wiiv Rewards is a coalition loyalty programme in Mauritius, created by the country’s
Listen and learn some impressive ideas and insights from eBucks, the loyalty program that was just a
Let's Talk Loyalty talked with Rob Burgess, a leading travel loyalty expert in the UK, who created H
Australia is a fascinating loyalty market led by two dominant airlines who have successfully built p
"Very Me Rewards" was launched by one of the UK's top telecommunications companies in 2018, as a non
Cristina Ziliani is the Professor of Loyalty Marketing and CRM at the University of Parma, Italy, wh
Today's episode features what I learned from my episode with Margaret Molloy, a globally-recognised
Panera Bread is a US bakery chain of over 2,000 cafes and it operates one of the restaurant industry
As one of the world's largest retailers, Shell is a well-known for its fuel stations and increasingl
As the creator of the "net promoter system", Fred Reichheld is a true legend in the loyalty industry
Dr Chris Arnold is a marketing strategist and a "proudly dyslexic" champion of thinking differently.
As 2021 comes to a close, we reflect on the key consumer trends that arose in loyalty in 2021 and di
Today's episode is a short summary of my interview in 2020 with Annich Macintosh, the Editor and CEO
Accor Live Limitless (ALL) is a loyalty programme that spans 51 brands and almost 7,000 hotels acros
Nathan Beaver is a Partner at KPMG UK and in 2020, he shared his insights on the "integrity economy"
7-Eleven is renowned as the world's largest retailer, with over 77,000 stores globally, servin
Let's Talk Loyalty celebrated its first birthday in August 2020, so in episode 49, I was celebrating
