“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in lo
Adore Beauty has had incredible growth and success in recent years, and is now Australia's top onlin
Web 3.0 is of the hottest topics in business right now, but most of us have yet to figure out what t
Today, "Let's Talk Loyalty" meets airline industry thought-leader Mark Ross-Smith, who shares his in
How can a financial services firm like Old Mutual compete against a powerful market leader, in an in
Today’s episode features key insights from the industry's best-known research report that’s produced
Today's episode discusses the increasing need for customer loyalty in the railway industry for the f
This short summary explains how a better understanding of the psychology of human beings can help us
Few industries have been as dramatically affected by the internet as the publishing industry, when f
One of Canada's best kept secrets, Northland Properties is a family business that operates an impres
This episode celebrates the 250th episodes of Let's Talk Loyalty! The Star Alliance is an
In today’s hyper-competitive environment, telecommunications companies around the world are increasi
Verizon is one of the largest telecommunications companies in the United States and is of course a h
This episode is a summary of some of my favorite ideas that have exciting potential for loyalty mark
In many ways, today's loyalty landscape looks a lot like it did 40 years ago! So why is that? And ho
Tupperware is truly a household name with consumers around the world, famous for its innovative food
In this summary episode, we discuss our key learnings from our conversation in early 2021 with the C
Sustainability is both an urgent and an important focus for businesses, and one that loyalty markete
Not enough time and attention is devoted to understand the incredible value that loyalty programmes
Payback is widely respected as one of the most innovative companies in Germany, with over 80 million
In the Asia Pacific region, pioneering brands lead the way for digitally-demanding consumers by pers