“Clients don’t want to ask us for new ideas; they want us to come to them with new ideas.” Hannah Hood
The finer details of this episode:
● Shortening of the sales cycle indicating a positive shift in the industry
● Trend of clients seeking specialized services from agencies
● Emphasis on the need for agencies to specialize and market their expertise effectively
● Importance of being proactive in presenting new ideas to clients and pricing services based on value
● Significance of building trust with clients and maintaining long-term relationships
● Communication of the value of agency services effectively
● Strategies for navigating the evolving landscape of the agency industry
Episode resources:
● Summit Virtual CFO by Anders website: https://www.summitcpa.net/)
● Love our content? Sign up for our newsletter: https://www.summitcpa.net/summit-newsletter)
● Digital Dollars and Cents: A Virtual CFO’s Playbook to help Digital Companies Create a Financial Roadmap to Success, is now an audio book! Download it here: https://vcfo.summitcpa.net/ddc)
● https://www.linkedin.com/in/hannahchood/)
Timestamps:
The welcome (00:00:00)
Introduction and purpose of the podcast episode.
Hannah's agency events (00:00:14)
Discussion about Hannah's experiences at agency events and their importance.
The Build Better Agency Summit (00:00:53)
Highlights from the Build Better Agency Summit and the value of attending such events.
Impact of COVID on the industry (00:01:52)
Discussion on the industry's recovery from the impact of COVID-19 and changes in client behavior.
Shift in client needs and agency specialization (00:05:22)
Insights into the evolving client needs and the importance of agency specialization.
Value-based pricing and client relationships (00:08:20)
Importance of value-based pricing, building client trust, and maintaining long-term relationships.
Pricing strategies and advice (00:12:22)
Insights into pricing strategies, price pressure, and the importance of building trust with clients.
Post-event reflection and team communication (00:16:10)
Recommendations for post-event reflection and team communication to share insights and implement learnings.
Denver Experience (00:17:55)
Discussion about the food, weather, and environment in Denver, and the impact of altitude on the speaker's health.
Effects of Altitude (00:18:30)
The speaker's experience with altitude sickness and the importance of drinking water at high altitudes.
Dryness and Humidity (00:18:54)
The impact of dryness and high altitude on the body, and the need to stay hydrated in such conditions.
Future Plans (00:19:43)
Plans to visit Denver again, and the possibility of meeting up with the hosts for dinner during the next visit.
Appreciation and Conclusion (00:20:00)
Thanking the guest for sharing information and experiences and expressing gratitude for the opportunity to participate in events.