A solution engineer sits between the product team, sales team, and customers, working to best utilize the product. They handle customer workshops, demonstrations, and integrations, helping customers make value, commercial, and security decisions.
Connecting individual work to team tasks, department projects, and company objectives is the most transformative action. It creates visibility and meaning, making employees feel their work directly impacts company goals.
Companies often lack a structured plan for their Notion workspace. As more teams join, the initial structure falls apart, leading to disorganization and reduced benefits of using Notion.
Change management is crucial because people resist changing their work habits. Companies need to show clear benefits of adopting Notion, such as increased transparency and efficiency, to encourage adoption.
Notion helps by identifying bottlenecks and inefficiencies in a company's workflow, then building solutions in Notion to address these issues. This approach shows immediate benefits, making it easier for teams to adopt the tool.
A successful implementation involves identifying a sponsor, creating an admin team, building a champion network, and having regular meeting cadences with this hierarchy. This ensures proper training and feedback loops for users.
Notion champions are typically curious, influential, and builders. They are often high performers who are passionate about improving workflows and are willing to experiment with new tools.
Typical workflows include connecting individual tasks to team projects and company objectives, managing marketing documentation, and optimizing cross-functional collaboration. These workflows help streamline processes and improve productivity.
Notion's team in Dublin rebuilt their team space to optimize processes, such as creating a workflow for handling sales requests. This involved using databases and automations to streamline communication and reduce errors.
The best practice is to create buttons at the top of team spaces that link to the most used databases, such as projects, meeting notes, and tasks. This encourages the right behaviors and ensures data is stored in the correct places.
Meet Ciarán Doyle, the Head of Solutions Engineering for Notion EMEA
GET 21+ FREE NOTION TEMPLATES: https://matthiasfrank.de/special
Ciarán Doyle, Head of Solutions Engineering for Notion EMEA, is an expert for large-scale Notion adoption.
His experience helping Europe's biggest companies transform their workflows makes him the perfect person to talk to if you want to learn more about the challenges of implementing Notion across teams and organisations.
In this episode, we dive into the common pitfalls companies face when adopting Notion and how to avoid them. Ciarán reveals the one thing every company should implement in Notion for maximum impact, shares an often-overlooked step in the rollout process, and offers a simple yet effective trick to use before building anything in Notion.
Whether you're a small team or a large enterprise, Ciarán's insights will help you unlock Notion's full potential.
If you're using Notion at work, here are some additional resources:
Ultimate Notion For Business Setup Guide: https://youtu.be/cHg8erTsdY8
Get Help From A Notion Consultant: https://matthiasfrank.de/discovery-call/
Notion and the Notion logo are trademarks of Notion Labs, Inc., and are used here with permission.
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