cover of episode Using AI in the Contact Center during a Pandemic

Using AI in the Contact Center during a Pandemic

2020/3/27
logo of podcast UC Today

UC Today

Frequently requested episodes will be transcribed first

Shownotes Transcript

Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9. In this session we discuss the following:1) How does AI help agents achieve great customer experience during a pandemic like COVID-192) What role can AI play in the migration/deployment process and what benefits can it deliver3) The future of customer experience If you're looking for more information on this topic visit https://five9.comHosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #COVID19 #Coronavirus #CustomerExperienceThanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.For more Unified Communications, Collaboration & CX Tech News visit https://www.uctoday.com