Gus Parsons is a security professional who worked for 10 years as a mall cop in San Diego, CA, where he was born and raised.

Theo is joined by a mall cop to talk about everything that’s going on behind the scenes at America’s malls. They chat about the training process, the different types of mall cops you’ll see on the job, his most memorable takedowns, why it’s so easy to shoplift nowadays, dealing with drunk Santas, what’s really been going on at Hot Topic, and much more.