cover of episode 87. Know What You’re Saying: How Communicating Tests Our Understanding

87. Know What You’re Saying: How Communicating Tests Our Understanding

2023/4/25
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Greg LeBlanc
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Matt Abrahams
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Greg LeBlanc: 有效的沟通不仅仅是信息的传递，更是信息的翻译。如果无法清晰地表达某个概念，则可能意味着你并没有真正理解它。将学习内容用自己的话表达出来，可以加深理解。理解世界的方式有三种：公式化、叙事化和图像化，有效的沟通应该运用这三种方式。成功的管理者是优秀的变革管理者，能够适应并引领组织变革。数字化转型需要匹配组织架构和技术，避免简单地将新技术叠加到现有架构上。成功的管理者需要具备跨学科沟通能力，能够在不同部门之间进行有效沟通和信息转换。成功的管理者应该像“人类API”一样，在不同部门之间充当连接器和翻译者。成功的教学需要尊重学生，并抱着学习的态度去教学。教学是一个双向学习的过程，教师也应该不断学习。快速有效地处理信息的关键在于运用现有的框架、理论和模型。最好的沟通建议是“设身处地”。成功的沟通需要把握好三个要素：水平（沟通的难度）、长度（沟通的时间）和轻松感（沟通的氛围）。 Matt Abrahams: 管理者和领导者的职责是翻译信息，而不是简单地广播信息。 在沟通中，需要了解你的受众，并根据他们的理解能力调整你的沟通方式。

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Gregory LaBlanc discusses how the inability to communicate an idea effectively often indicates a lack of true understanding. He emphasizes the importance of being able to explain concepts in one's own words and the value of teaching as a learning tool.

Shownotes Transcript

We’ve all been there — we think we understand something, but when it comes time to explain it to someone else, we flounder.

According to Gregory LaBlanc), a lecturer in management at Stanford GSB, attempting to communicate concepts reveals whether or not we properly grasped them in the first place. “If you think you understand something but you're incapable of communicating it, it probably means that you don't really understand it,” he says.

For communication to be effective, LaBlanc says it’s not enough to transmit a message. As he and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, we have to be skilled translators, adept at decoding our ideas and recoding them in ways our audience will understand.

LaBlanc is the host of unSILOed).

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