When a new patient calls, is your protocol extensive enough to book them within a week or 2 from their call? And if so, is their appointment scheduled so that your day runs smoothly? This new patient intake protocol is critical for your admin team to have running smoothly, as it effects the entire vibe of your office! Today we discuss:
The five new patient types
Screening tools & questions
Effective schedule blocking
Right & left side patients
Virtual consults
Have you ever wanted to try your own team TRAINING DAY, but not sure where to start? Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated! Click the LINK HERE!
IF YOU want a DEEPER DIVE, we have just the thing! We have recently launched our 6 Module Modern Dentist Challenge! Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!
As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don’t forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!
Peggy xox
