Today I'm sharing a story that happened in my clinic because it's a great reminder to customize your patient's experience without compromising your values. We have strict scheduling rules because we know it creates a better life, but sometimes our new patients don't easily fall into a red or green flag category! Today I discuss how we handled a phone call and turned a hesitant patient into a believer.

Have you ever wanted to try your own team TRAINING DAY, but not sure where to start? Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated! Click the LINK HERE!

IF YOU want a DEEPER DIVE, we have just the thing! We have recently launched our 6 Module Modern Dentist Challenge! Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!

As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don’t forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!

Peggy xox

Breaking the Rules: How to Take a Chance on a New Patient 09:50 Share

The Truth About Dentistry

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Breaking the Rules: How to Take a Chance on a New Patient