Jocelyn Goldfein is a managing director at Zetta Venture Partners, a Silicon Valley-based venture capital firm that invests in AI-first startups. Jocelyn led engineering teams while at Facebook and VMware during their high-growth years before becoming a venture capital investor. In founders, she looks for real empathy for customers. Jocelyn has backed over 20 startups focused on enterprise infrastructure and artificial intelligence.

Real empathy for the customers is critical to a great go-to-market strategy.
Throwing a ton of irrelevant data at an AI model doesn’t make the model more useful. Data can only create real value if it is relevant and clean.
Having the right people around the founding team makes big problems smaller, but the wrong people make small problems bigger.
Sustainable innovation requires a combination of user needs and robust business models.
Non-profit: CODEPATH.ORG

Show empathy for your customers 36:34 Share

The Sure Shot Entrepreneur

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Show empathy for your customers