Chris Naegele is a father, a rider, and a self proclaimed data dweeb. As head of Rider Support, and by wrangling the data points taken from thousands of rider inquries, his department has been able to inform what information should be featured on santacruzbicycles.com, the way we display it, and even influence the design of our bikes.

On this episode of the podcast Garen and Chris define what's warranty and what's not, chat about the early days of GoPro, tough conversations with riders, common questions and about the way Chris rides. We even vist New Dad Corner, and get to soime listener mail.

If you have questions for Chris or anyone here at Santa Cruz Bicycles, email us at podcast@santacruzbicycles.com

And check the Bike Archive

Finally, if you like the podcast, tell a pal! Like, subscribe, etc.

Cheers

Garen

Data Dweeb and Rider Support Lead Chris Naegele on what's warranty and what's not 47:48 Share

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Data Dweeb and Rider Support Lead Chris Naegele on what's warranty and what's not