cover of episode How To Get Five-Star Customer Reviews By Applying Rooter Hero’s “Five Keys” Philosophy

How To Get Five-Star Customer Reviews By Applying Rooter Hero’s “Five Keys” Philosophy

2020/8/11
logo of podcast The Home Service Expert Podcast

The Home Service Expert Podcast

Frequently requested episodes will be transcribed first

Shownotes Transcript

John Akhoian is the founder of Rooter Hero, a plumbing and rooter service company with 14 locations across California and Arizona. Initially widening the reach of his business through old-fashioned marketing techniques, John now utilizes various media platforms to reach a broader audience and increase brand awareness. Before establishing Rooter Hero, he owned and operated a home service franchise for over two decades. He is also the author of three books: Creating 99 Millionaires, The Secret to Real Wealth, and Values First: Principle Driven Leadership.

In this episode, we talked about negotiation, business planning, coaching, team building, mergers & acquisitions, customer service...