cover of episode Growth Without Burnout: Balancing Team Wellness with Business Success

Growth Without Burnout: Balancing Team Wellness with Business Success

2024/9/6
logo of podcast The Home Service Expert Podcast

The Home Service Expert Podcast

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A
Aaron Gaynor
T
Tommy Mello
Topics
Tommy Mello:在家庭服务行业,成功需要关注基础的KPI指标,例如预订率、转化率和平均销售额等。同时,也要关注员工的福祉,避免过度工作导致倦怠。领导者需要以身作则,不断学习和提升自我,才能更好地带领团队。 Tommy Mello 还分享了他通过改变生活方式,提升自身能量水平和影响力,并带动团队共同进步的故事。他强调了工作与生活平衡的重要性,并计划在未来安排更多个人时间。 Tommy Mello 认为,避免信息过载,选择值得信赖的导师或资源,并专注于执行,才能取得成功。他建议选择一个方法并坚持执行,直到取得成功,避免频繁改变策略。 Tommy Mello 还分享了他对未来业务发展的规划和目标,以及对公司品牌重塑的经验。 Aaron Gaynor:成功的关键在于回归基础,关注重要的KPI和员工,而非追逐其他想法。公司需要关注员工福祉,并根据数据调整运营策略,包括优化营销策略和招聘流程。 Aaron Gaynor 分享了公司品牌重塑的经验,以及如何平衡EBITDA和市场份额增长。他认为,在学习新知识的同时,也要专注于执行已知有效的策略。 Aaron Gaynor 还强调了“发展或消亡”是公司的核心价值观,鼓励持续进步和学习。他分享了他通过健身和学习,提升自身能量水平和影响力的故事。 Aaron Gaynor 认为,成功人士有义务回馈社会,帮助他人取得成功。他分享了他如何通过营造积极的环境,激励团队成员共同进步的故事。

Deep Dive

Chapters
Aaron and Tommy emphasize focusing on key performance indicators (KPIs) and employee well-being as foundational elements for sustainable business growth. They discuss the importance of prioritizing essential metrics and processes, and recognizing the long-term value of retaining skilled employees.
  • Prioritizing fundamental KPIs and employee well-being is crucial for sustainable growth.
  • Focusing on essential metrics and processes helps businesses stay grounded.
  • Retaining skilled employees is a long-term investment in business success.

Shownotes Transcript

Aaron Gaynor is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. With a decade’s worth of experience as a licensed green plumber, Aaron has grown his business to a team of 87 strong, even guiding it through a recession-battered economy.  In this episode, we talked about rebranding, operational excellence, EBITDA, decision-making...