In this episode of the Evolving Leader podcast, co-hosts Scott Allender and Jean Gomes talk to human behaviour expert Ciela Hartanov. Ciela is a former Head of Innovation and Strategy at Google and is founder of Hum Collective where she consults with leaders who are overwhelmed by the pace of change and need help creating the time, tools, and innovation models to create a new paradigm of work.

0.00 Introduction

4.05 A little more about Ciela’s background and work.

5.46 How do you build a mindset to face uncertainty?

9.07 How do you help individuals become cognisant of the kind of mindset that they’re currently holding?

17.19 Can you give us an example of the sort of thing that you’ve done to move people who might have a more sceptical mind into a position of acceptance?

21.46 What’s the starting point where you can try to bring more sense making when maybe you can’t find the component parts to start engaging with that story?

24.44 How have you grown and developed through the work that you’ve done?

26.42 This speaks to the need to embrace vulnerability in an uncertain situation where you as a leader are expected to be certain. Have you thought about that and what it means?

29.35 Talk to us about the importance of sensitivity as a leader.

34.27 Can you tell us a little about the book?

38.36 What can our listeners do to reclaim their sensitivity? What are some of the practices that you’ve found most helpful for yourself?

41.14 Leaders are expected to know the answer and to know the truth.

45.32 Which organisations are you seeing that are moving along down this path and adopting some of the things that you’re talking about?

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The Evolving Leader is researched, written and presented by Jean Gomes and Scott Allender with production by Phil Kerby. It is an Outside production.

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Reclaiming Sensitivity with Ciela Hartanov