On Monday’s episode, Rob and I discussed how to effectively manage Filipino VAs and foster a long-lasting working relationship with them. Now that we’ve got that covered, we move on to the second part of Rob’s problem: scaling his business.

This is a topic we are well-versed in for two reasons: we managed to double our revenue last year, and we are actively trying to replicate that growth this year. We’ve revamped our systems and put simpler processes in place to try and achieve that growth.

In this episode Rob and I talk about how he can do the same for his business. Some conversation points:

Systems and processes he needs to put in place for himself and his team
Product launch process put together by Jacqueline, our Director of eCommerce
Why a “minimum viable product launch” is a bad idea
Perfecting product photography
Maximizing visuals for customers who don’t read
More efficient returns process
Supplier agreements and warranty claims
Other things to pay attention to when scaling

We’d like to thank Rob for joining us in this episode, and I definitely had a blast talking to him. If you want to be featured on your own episode and get free business advice from us, sign up to be an Under the Hood guest here.

Resources mentioned:

EcomCrew courses Under the Hood Our product launch process (PDF) Product launch process worksheet (Excel)

Thanks for listening to this episode. Until next week, happy selling!

E124: Under the Hood with Rob Hampton Part 2 - Tips to Efficiently Scale Your Business 31:49 Share

The Ecomcrew Ecommerce Podcast

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E124: Under the Hood with Rob Hampton Part 2 - Tips to Efficiently Scale Your Business