Danny Fields (CTO/EVP @Avalara) talks about operating large SaaS environments, customizations for customer demands, and transitioning from traditional software.
SHOW: 618
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**Topic 1 - **Welcome to the show. You’ve got a very broad background in engineering and leadership roles. Can you share with us a little bit of your evolution, and where you focus your time at Avalara?
**Topic 2 - **Give us a little bit of background on Avalara (SaaS for Tax Compliance), and a little bit of details on what it means to run a SaaS platform for such a complex product offering?
**Topic 3 - **You’ve been involved in a number of different SaaS platforms over the years. What are some of the biggest changes and challenges you face in running modern SaaS platforms today?
**Topic 4 - **Taxes are a very complex ecosystem, especially with all the variants around the world. How does a product team think about balancing the desire to deliver a consistent experience (SaaS operations) and customer demands for uniqueness?
**Topic 5 - **How do you think about balancing optimizations around Operations and taking advantage of all the new innovations happening in open-source, or from the cloud-providers, or just internal capabilities from your team?
**Topic 6 - **Any tips for anyone looking to get into SaaS operations, or transitions from traditional data center software delivery?
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