cover of episode Running a Large-Scale SaaS Platform

Running a Large-Scale SaaS Platform

2022/5/18
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The Cloudcast

Shownotes Transcript

Danny Fields (CTO/EVP @Avalara) talks about operating large SaaS environments, customizations for customer demands, and transitioning from traditional software. 

SHOW: 618

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  • New Relic)** (homepage)**
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SHOW NOTES:

  • Avalara)** - Tax Compliance Software for your industry**
  • Danny Fields)** - EVP and CTO Engineering**

**Topic 1 - **Welcome to the show. You’ve got a very broad background in engineering and leadership roles. Can you share with us a little bit of your evolution, and where you focus your time at Avalara?

**Topic 2 - **Give us a little bit of background on Avalara (SaaS for Tax Compliance), and a little bit of details on what it means to run a SaaS platform for such a complex product offering? 

**Topic 3 - **You’ve been involved in a number of different SaaS platforms over the years. What are some of the biggest changes and challenges you face in running modern SaaS platforms today?

**Topic 4 - **Taxes are a very complex ecosystem, especially with all the variants around the world. How does a product team think about balancing the desire to deliver a consistent experience (SaaS operations) and customer demands for uniqueness?

**Topic 5 - **How do you think about balancing optimizations around Operations and taking advantage of all the new innovations happening in open-source, or from the cloud-providers, or just internal capabilities from your team? 

**Topic 6 - **Any tips for anyone looking to get into SaaS operations, or transitions from traditional data center software delivery? 

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