Continuing with our May guest interview series, on this week's 2X Podcast episode I had the chance to interview good friend of mine, Steve Walker. He's the President of Walker Information and an icon in 'customer experience' research.

Steve shares the importance of your customer’s experience with your company and gives you insight and some tips on how you can begin to improve it.

Steve also has his own podcast you should try out, The CX Leader Podcast, available on iTunes.

►Where to follow and listen to Bill:

Facebook: https://www.facebook.com/billcaskeyfan

Private Facebook Group, Going Pro

Twitter: https://twitter.com/billcaskey

Website: http://www.billcaskey.com

LinkedIn: https://www.linkedin.com/in/billcaskey

Podcast: https://itunes.apple.com/us/podcast/

Book: Same Game New Rules: https://samegamenewrules.com

EmailIt: Book on emails that get action: https://emailitsellersguide.com

Mastermind Group: The 2X Group | https://the2xgroup.com

Schedule A Call With Bill To Talk Team Training: 20-Minute Phone Call

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What Is Your Customer’s Experience With You? 20:51 Share

The Bill Caskey Podcast: High Impact Sales Training for Sellers and Leaders

Shownotes Transcript

What Is Your Customer’s Experience With You?