There are several ways to gather client feedback and testimonials. In this episode, we’ll discuss the pros and cons of each way. We’ll talk about the best tools to use, and the optimal form questions for getting great feedback answers AND testimonials in a single survey.

Links to resources mentioned

Book: The Ultimate Question 2.0, by Fred Reichheld:
Outline of Discussion (PDF)
Survey Monkey form I discussed
Birdeye (online review service)
Podium (online review service)

General Resources

Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/
Focus on these essential tech tools for maximum traction in your practice.
Take this short law practice assessment to identify your main strengths & weaknesses.

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Thanks to My Sponsor

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Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

043: Gathering Client Feedback & Testimonials 36:42 Share

The 80/20 Principle

Shownotes Transcript

043: Gathering Client Feedback & Testimonials