Sam Horn introduces concepts from her books, including 'Tongue Fu' and 'Talking on Eggshells', providing practical advice on handling challenging situations. We explore effective communication strategies like replacing negative words with positive alternatives to shape behaviour and foster respect.

Key tips include how to request promotions, manage workplace interactions, and handle personal and parenting scenarios with effective use of language.

Sam emphasises the importance of structured communication and understanding the perspectives of others to achieve success in both personal and professional settings.

00:00 Introduction to Tongue Fu

00:30 Meet Sam Horn: The Communication Expert

01:03 Practical Tips for Effective Communication

03:31 The Power of Words: Real-Life Examples

05:41 Handling Disagreements and Mistakes

14:49 Influence and Respect in Communication

20:41 Saying No Effectively

22:39 The Power of Positive Language

24:10 Sports and Language: A Personal Anecdote

25:31 The Impact of Words in Coaching

29:18 Effective Communication in the Workplace

35:53 The W5 Form: A Framework for Success

40:29 Final Thoughts and Resources

Sam Horn

Sam Horn has over 20 years of experience as an intrigue expert and has spent those years cultivating great communication and branding strategies for companies such as CISCO, Intel, and NASA. Her writing has appeared in various publications such as Businessweek, Forbes, and the Huffington Post. Her books include Pop: Create the Perfect Pitch, Title, and Tagline for Anything, What’s Holding You Back? and Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal Conflict.

⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

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Tongue Fu: Powerful Words to Diffuse Any Verbal Conflict with Sam Horn - E146