Inclusive Language in Technology: Designing for All Users E159
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Have you ever considered how the language we use might be outdated and full of hidden biases? I explore the topic of inclusive language with Dr Suzanne Wertheim, a former professor of linguistics and linguistic anthropology, who now consults on inclusive language in the workplace.

We explore the importance of updating our language systems to align with today's norms and etiquette, and how thoughtful communication can foster inclusivity.

Suzanne shares her background, top principles for inclusive language, and real-world examples of how nuanced language choices can make or break business interactions.

Tune in to discover practical strategies and the underlying patterns that can transform your approach to communication.

00:00 Introduction: The Need for Language Upgrade

01:34 Suzanne Wertheim's Background in Linguistics

02:57 Networking Tips and Inclusive Language

06:06 The Importance of Inclusive Language in the Workplace

06:23 Understanding Linguistics and Social Patterns

08:39 Navigating Gender and Language

12:39 Practical Tips for Inclusive Language

16:18 Challenges in Gender-Neutral Language

18:41 Public Facing Roles and Gender Sensitivity

20:54 Gendered Language in Hollywood

21:27 Visual Representation of Gender

21:56 Mental Models and Gender Bias

23:00 Principles of Inclusive Language

24:11 Challenges in Implementing Inclusive Language

25:11 Universal Principles for Inclusive Language

27:32 Language and Cognitive Bias

29:44 AI and Ethical Concerns

34:09 Impact of Language in Tech Industry

37:13 Final Thoughts

Guest: Dr. Suzanne Wertheim

Dr. Suzanne Wertheim is an international expert in inclusive language.

After getting her Ph.D. in Linguistics from Berkeley, she held faculty positions at Northwestern, University of Maryland, and UCLA. In 2011, she left the university system in order to apply her expertise to real-world problems.

Dr. Wertheim uses science to identify and correct problematic language that hurts business. Global clients call on her for keynotes, workshops, customized video courses, and consulting. Dr. Wertheim’s book, The Inclusive Language Field Guide, was published in 2023.

⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

Paddy Dhanda (Host)

Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

Contact Paddy: [email protected])

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