Brad Klingenberg talks about the unique way Stitch Fix uses algorithms and human-in-the-loop AI to generate excellent customer experiences and pull ahead of other retailers in the space.
In this episode you will learn:
Working in Stitch Fix [5:18]
How does Stitch Fix work? [11:29]
Stitch Fix algorithms tour [20:14]
Open positions in Stitch Fix [36:25]
Stitch Fix takeaways for other companies [39:07]
Humans + machines [44:19]
Stitch Fix global expansion [47:34]
Future of personalization [50:16]
Brad’s advice to data scientists [55:33]
Additional materials: www.superdatascience.com/349)