Conference call) Announce yourself and welcome participants). l Good morning/afternoon, this is xx l Good afternoon) Tom. Thank you for joining us today/Good to have you here. l Let’s give Tom/others a few minutes to join. l I’d like to mention that we have xx joining us today. l Hi, everyone, thank you for waiting. Another meeting ran overtime. Making small talk) l How is everyone? l How was everyone’s weekend? l How’s everyone’s week going? (插播 small talk技巧) 三个技巧: 1. 夸赞Drop a compliment) l **You look great today). ** l You look very refreshed. Did you have a good rest over the weekend? 前面升级版 l You look great with this shirt! / That is a nice dress! It looks great on you. Where did you get that? / I like your bag/shoes! Very )classy).优等,漂亮 Did you just buy it? l Great job on the presentation) this morning 某某. Everyone was talking about it at the pantry )茶水间just now. 2.从身边事物入手Use a surrounding object as an anchor) l 从演讲者入手: The speaker is doing a great job. I like the section where he talked about the role of innovation in startups. What do you think about that? ) l 从commute)入手: I had such a hard time finding the location! It took me about 20 minutes to find the place. What time did you get there? l 从对方午餐入手: It smells so good, what is that? l 从菜单入手:I’m thinking between the Salman) salad) & Crab) cake, and I’m not sure which one to pick. They both look so good, don’t they? 3.介绍自己Introducing yourself l I don’t think we’ve been introduced. I’m xx l You must be xx. I’m xx.