Don’t underestimate the power of GREAT customer service! There is a reason why places like REI, Nordstrom, Amazon, and many others are KNOWN for their great customer service - it’s part of their brand! What if you could build yourself a brand with that kind of reputation? On this episode of The Amazing Seller, Scott kicks this session of Ask Scott off with a rant on providing great customer service. Don’t sell yourself short, there are little things you can do now as you are building your brand that will impress your customers. To hear Scott dive deeper into this topic, make sure to catch this episode!
Is it a good idea for you to bundle your products? YES - if it makes sense. Don’t try to bundle products that have no relationship to each other. But you’ve got to keep in mind that it benefits you to have each item listed individually and then offer a bundled option if it makes sense. On this episode of The Amazing Seller, you’ll hear Scott explain how bundling works and how it can benefit you and your customer. Don’t leave money on the table! This is a great way to expand your product options and even start building a niche brand. Make sure you don’t miss this episode!
Packaging matters. You want to make sure that your product is showing up in the right package that communicates to your customers that you care about the item you are selling them. Usually, your manufacturer will have a good connection with a local (to them) packaging company that will take care of your needs. But that’s not always the case! If you want to hear what options are available to you as an Amazon seller, make sure to listen to this episode of The Amazing Seller to hear more valuable information on this subject!
How do you keep up with what products are trending on the Amazon market? What can you do to stay on top of your competition? When you use tools like Jungle Scout, you get access to all the relevant and up to date info, you need to make the right decisions when investigating products and adjusting your product listing. On this episode of The Amazing Seller, Scott explains why sellers like you should keep tools like Jungle Scout in mind when trying to maximize your efforts. Is it VITAL that you use Jungle Scout when you are first starting off? No. But every advantage helps. To hear Scott explain this topic further, make sure to catch this episode!