Former FBI hostage negotiator Chris Voss spent his career navigating life-or-death situations. In this episode of Real Talk, Chris shows PragerU CEO Marissa Streit how many of the skills he used while communicating with bank robbers and terrorists can be applied to our own personal relationships with our kids, spouses, and even in our careers. If you want better tools for effective communication, we invite you to listen in. 00:00 - Welcome to Real Talk 01:20 - Getting Started as an FBI Negotiator 09:00 - An Example of Tactical Empathy 17:46 - Negotiating in Dating 28:00 - Negotiating as an Educator 29:30 - Mirroring 32:30 - Timing in Communication 36:08 - Discernment and Critical Thinking 44:16 - Word Association Game 01:04:09 - Advice to the Next Generation
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