Do you have business problems that need to be solved or systems that need fixing? Today’s guest will definitely inspire you to make a change (and maybe even tell you how to do it)! In this episode of the Power Women of the Trades podcast, hosts Leslie Harpole and Cassie Pound welcome Denise Swafford, Vice President of Coaching at P1 Service Group, to break down Six Sigma strategies you can use to solve business problems, optimize your operations, and boost revenue.

From $0 calls and cancellations to shift vehicle management, Denise shares powerful success stories that could help you boost your company’s efficiency and quality of service. On top of that, these tips and strategies will empower your employees to keep working hard and provide excellent customer service.

Ready to level up your business? Let’s dive in!

In this episode, we discuss:

- How to prevent $0 calls and cancellations and recapture lost revenue.

- Why you should rethink your shift organization, from techs to vehicles.

- What benefits and skills do you gain with a Sigma Six certification?

Meet the Hosts:

Leslie Harpole is the co-owner of Champion Plumbing in Oklahoma City. Connect with her on LinkedIn.

Cassie Pound is the co-owner of Quality Heating, Cooling & Plumbing in Tulsa, Oklahoma. Connect with her on LinkedIn.

Meet the Guest:

Denise Swafford, Vice President of Coaching at P1 Service Group

Denise Swafford loves helping home service contractors realize their goals, desires, and dreams. Through one-on-one coaching and training she can help you achieve those dreams!

Connect with Denise on LinkedIn.

Call: 941-586-2042

Email: dswafford@p1servicegroup.com

Special thanks to our sponsors for making the show possible:

- ⁠Chiirp⁠⁠

- ⁠⁠Yellowstone Local⁠⁠

- ⁠⁠Kickcharge Creative⁠⁠

- ⁠⁠On Purpose Media⁠⁠

- ⁠⁠Kee Hart Marketing⁠⁠

Interested in Using Service Titan for your trades Business? Check out the links below:

Cassie’s custom share link: ⁠⁠https://join.servicetitan.com/mzldOZd⁠⁠

Leslie’s custom share link: ⁠⁠https://join.servicetitan.com/mzleuIA⁠

Tune in to hear from more Power Women in the trades industry on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, Audible, Radio Public and more!

Make sure to follow us on all of our Power Women of the Trades social media accounts here:

Instagram: @powerwomenofthetradespodcast

LinkedIn: Power Women of the Trades Podcast

TikTok: powerwomenofthetrades

YouTube: @powerwomenofthetrades

Facebook: Power Women of the Trades Podcast

Listening on a desktop & can’t see the links? Just search for Power Women of the Trades in your favorite podcast player.

This episode was produced and brought to you by Reignite Media (Follow them @reignite.media).

Strategies For Solving Business Problems & Optimizing Operations w/ Denise Swafford 36:35 Share

Power Women of the Trades: Weekly Podcast Empowering Women In the Trades Industry

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Strategies For Solving Business Problems & Optimizing Operations w/ Denise Swafford