Welcome to part 2 of our episode with Cassi Hedges!

Do you want to hear a Chief of Staff’s best-kept secrets to improving company culture, employee engagement, and recruiting? Don’t miss this amazing conversation! In this two-part episode of the Power Women of the Trades podcast, hosts Leslie Harpole and Cassie Pound talk to Cassi Hedges, Chief Of Staff at LimRic Plumbing Heating & Air, about how she leads and manages 100+ employees.

As a leader, you have an infinitely impactful role in your organization, especially if you’re the Chief of Staff. If you truly make the most of your leadership role, it can pay off in ways you never imagined possible! Cassi’s commitment to leadership and making a difference in her staff’s lives has made LimRic one of the best places to work in South Carolina.

If you want to turn your trades business into a place everyone will want to work at, this episode is for you.

Tune in to learn how you can power up your recruitment strategy, bridge the gap between your techs and admin, get buy-in from your team on new business processes, and more!

In this episode, we discuss:

- How to improve company culture and employee engagement (and have fun doing it).

- What can leaders do to make their leadership more effective and impactful?

- Why asking for help is one of the best leadership characteristics you can have.

Meet the Hosts:

Leslie Harpole is the co-owner of Champion Plumbing in Oklahoma City. Connect with her on LinkedIn.

Cassie Pound is the co-owner of Quality Heating, Cooling & Plumbing in Tulsa, Oklahoma. Connect with her on LinkedIn.

Meet the Guest: Cassi Hedges is the Chief Of Staff at LimRic Plumbing Heating & Air.

Cassi is a highly motivated operations leader specializing in process development, strategic planning, implementation and staff development. With a profound ability to create a workplace culture that inspires and motivates, Cassi is committed to making a difference as an effective and visionary organizational leader.

Connect with her on LinkedIn.

Special thanks to our sponsors for making the show possible:

- Chiirp

- Yellowstone Local

- Kickcharge Creative

- On Purpose Media

- Kee Hart Marketing

- ServiceTitan

Interested in Using ServiceTitan for your trades Business? Check out the links below:

Cassie’s custom share link: https://join.servicetitan.com/mzldOZd

Leslie’s custom share link: https://join.servicetitan.com/mzleuIA

Tune in to hear from more Power Women in the trades industry on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, Audible, Radio Public and more!

Make sure to follow us on all of our Power Women of the Trades social media accounts here:

Instagram: @powerwomenofthetradespodcast

LinkedIn: Power Women of the Trades Podcast

TikTok: @powerwomenofthetrades

YouTube: @powerwomenofthetrades

Facebook: Power Women of the Trades Podcast

Listening on a desktop & can’t see the links? Just search for Power Women of the Trades in your favorite podcast player.

This episode was produced and brought to you by Reignite Media (Follow them @reignite.media).

Operations Tips for Service Business [That Actually Work] w/ Cassi Hedges - Part 2 17:06 Share

Power Women of the Trades: Weekly Podcast Empowering Women In the Trades Industry

Shownotes Transcript

Operations Tips for Service Business [That Actually Work] w/ Cassi Hedges - Part 2