In this episode of the Perform Beyond Podcast, host Louise Brogan engages with Amanda Downes, an instructional designer and project manager, and Maureen Owens, learning manager at VPS. Together, they explore the crucial topic of training needs analysis (TNA) within the financial services sector.

Maureen elaborates on the importance of conducting a comprehensive TNA to identify skill gaps and align them with the client's business strategies, focusing a year in advance. She highlights key training areas such as ESG (environmental, social, and governance) and mandatory regulatory training like data protection and anti-money laundering.

Amanda gives an insight into the instructional design process, stressing the importance of keeping training content up-to-date and in compliance with the latest regulations. She also touches on the use of technology, particularly in creating engaging learning experiences through e-learning modules, videos, graphics, and virtual environments.

The discussion also dives into the role of AI in the training process, contrasting the varied acceptance levels across different sectors. Amanda and Maureen share exciting examples, such as the creation of a virtual island for a client in the motor industry, demonstrating the potential of AI and graphic enhancements.

Inside this Episode:

In-Depth Analysis on Training Needs: Dive into the intricacies of training needs analysis with Amanda and Maureen as they provide a comprehensive overview of identifying and addressing skill gaps in financial services.
Building Effective Training Strategies: Effective training strategy begins with thorough needs analysis. Maureen and Amanda explain how VPS expertly bridges client goals and mandatory regulatory requirements, ensuring a robust learning framework.
AI in Financial Services Training: AI in training remains contentious. Financial services shows cautious optimism. Amanda and Maureen discuss clients' divided stances on integrating AI, and how VPS is navigating this evolving landscape.
Quality and Technology in Training: The VPS approach integrates advanced technology with instructional expertise. Amanda and Maureen highlight the importance of quality content, from graphic design to virtual reality, ensuring compliance and engagement.
Strategic Precision in Large-Scale Training: Addressing training for large client bases requires strategic precision. Maureen and Amanda detail VPS's methodical approach, prioritising mandatory training, regulatory adherence, and specific skill development, ensuring optimal learning outcomes.

Are you ready to take your training programs to the next level? In episode 5, we’ll explore the art of creating engaging training in the financial services industry!

Discover the secrets to transforming dry compliance modules into captivating learning experiences. Find out how VPS leverages cutting-edge technology and innovative instructional design techniques to keep learners hooked while meeting stringent regulatory requirements.

Make sure to subscribe to *Perform Beyond* so you don’t miss upcoming episodes. If you found value in this episode, please leave us a rating and review, and feel free to share it with colleagues or friends involved in corporate training, especially within financial services

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Training Needs Analysis: A Deep Dive with VPS Experts 11:13 Share

Perform Beyond - Learning & Development with VPS

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Training Needs Analysis: A Deep Dive with VPS Experts