cover of episode Dr. Zoe Chance on How You Apply the Science of Winning Hearts | EP 523

Dr. Zoe Chance on How You Apply the Science of Winning Hearts | EP 523

2024/10/22
logo of podcast Passion Struck with John R. Miles

Passion Struck with John R. Miles

AI Deep Dive AI Chapters Transcript
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J
John R. Miles
Z
Zoe Chance
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John R. Miles: 本期节目探讨了影响力在人际关系和商业中的应用,以及如何提升沟通技巧,在不失真挚的前提下有效地影响他人。节目中,John R. Miles 与 Zoe Chance 博士就影响力的科学原理、策略以及在不同情境下的应用进行了深入探讨,并分享了大量实践案例,例如在工作中争取假期、销售产品、领导团队以及推动社区倡议等。Miles 还分享了自己在海军学院的经历以及在 Lowe's 的职业生涯中对行为科学的理解,并探讨了情商在高层管理中的重要性。 Chance 博士则从行为经济学的角度出发,解释了系统一思维(下意识的)和系统二思维(理性的)在影响他人决策中的作用,并强调了在正确的时间以合适的方式沟通的重要性。她还分享了在 Mattel 工作期间的经验,以及如何通过理解消费者行为来改进产品策略。此外,她还介绍了“根植法”(Nemawashi)等策略,用于在团队中达成共识,并强调了在影响他人时,要先倾听和理解对方的观点,再提出自己的建议。 Zoe Chance: 本期节目中,Zoe Chance 博士分享了她对影响力科学的独到见解,并提供了许多实用的策略和技巧,帮助人们在人际交往和商业活动中更好地运用影响力。她强调了影响力并非操控或控制,而是建立真挚的联系,与他人协作以实现积极成果。Chance 博士还分享了她对系统一思维和系统二思维的理解,以及如何利用这些知识来影响他人的决策。她还介绍了‘24小时说不’的练习,帮助人们在人际交往中更好地设定界限,并提高说服力。此外,她还分享了‘根植法’(Nemawashi)等策略,用于在团队中达成共识,并强调了在影响他人时,要先倾听和理解对方的观点,再提出自己的建议。她还分享了在 Mattel 工作期间的经验,以及如何通过理解消费者行为来改进产品策略。

Deep Dive

Chapters
Dr. Zoe Chance introduces her work on ethical interpersonal influence and its potential for creating meaningful change in personal and global contexts.
  • Influence can be a tool for connection rather than manipulation.
  • Research-backed strategies for negotiation, trust-building, and alignment.
  • Influence can elevate relationships, inspire others, and drive real-world impact.

Shownotes Transcript

In this compelling episode of the Passion Struck podcast, Dr. Zoe Chance, Yale professor and author of Influence Is Your Superpower, joins John R. Miles to uncover the science behind winning hearts and minds through ethical interpersonal influence. Dr. Chance dives deep into the ways we can harness influence to create meaningful change—not just in our personal lives but in the world around us.

The conversation explores how influence, when used ethically, becomes a tool for connection rather than manipulation. Dr. Chance shares research-backed strategies on how to negotiate confidently, build trust, and align with others to achieve positive outcomes. Listeners will walk away with actionable insights into how to use influence to elevate relationships, inspire others, and drive real-world impact.

Whether you’re leading a team, managing relationships, or simply looking to improve your communication skills, this episode provides powerful tools to win hearts while staying true to your values.

**Full show notes and resources:  **https://passionstruck.com/zoe-chance-apply-the-science-of-winning-hearts/)

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For more information about our sponsors and promo codes, visit: passionstruck.com/deals)

In this episode, you will learn:

  • The importance of reaching out to individuals at the right time to influence their decisions effectively.
  • Insights from Dr. Zoe Chance on interpersonal influence and how it can be used ethically and effectively.
  • The significance of social support in the writing process and the challenges authors face in getting their work recognized.
  • The impact of influential teachers and mentors on personal growth and resilience.
  • The role of behavioral science in understanding consumer behavior and decision-making.
  • The concept of "moments of truth" in customer experience and how timing affects influence.
  • The distinction between System 1 (unconscious, instinctive) and System 2 (conscious, analytical) thinking and their relevance in influencing others.

Connect with Dr. Zoe Chance**: **https://www.zoechance.com/)

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