“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in lo
As the UK's largest broadcaster, Sky has access to some of the top entertainment assets in the world
In the travel sector, a compelling loyalty programme can be a key differentiator for customers - for
Statisticians are familiar with the concept of “self-selection” but it’s rarely discussed, understoo
With over 15 million members, Rakuten Rewards is one the world’s largest cashback programs, and to d
Loyalty Managers around the world often look to the UK for inspiration and exciting new ideas and tr
On 20th March 2020, Adam Posner posted a call to action on LinkedIn asking loyalty and business prof
As the loyalty platform partner for brands like Dell, Dunkin' and Walgreens, Epsilon powers cust
As President of the AAdvantage Program and Vice-President of Customer Loyalty and Insights at A
In today's episode of "Let's Talk Loyalty", I chat to Simon Rowles, a fellow Customer Loyalty M
This episode of "Let's Talk Loyalty" was recorded in early March 2020 - some weeks before all of our
The Chalhoub Group is the largest retailer for luxury across the Middle East since 1955 with over 12
With much of the world locked down for the forseeable future, the conversations around loyalty are c
With an extra-ordinary career spanning almost 30 years for some of the world's top loyalty 
Coalition programmes are notoriously difficult to get right. Managing partners, data and a compellin
Airline loyalty programmes around the world are recognised and respected as the pioneers of the indu
This week I am super excited to announce a partnership with my friends in "The Wise Marketer™" - the
Loyalty programmes are best known as a powerful tool to drive consumers to buy more and spend more h
CX – or “customer experience” has exploded in recent years as a powerful business tool that truly dr
Australia is renowned as a sophisticated market when it comes to loyalty - and who better to talk us
Film, music and games are all assets that loyalty programme owners can leverage to drive emotional e
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