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Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in lo

Episodes

Total: 619

In March 2022 Mando-Connect and YouGov launched their first report, “What Brits Want From Loyalty Pr

This episode features one of the loyalty industry’s leading strategy experts! Shannon Ottinger is th

This episode is focused on the role of customer communications in driving customer loyalty. Rick Fer

Loyalty programmes are traditionally designed to retain customers, but rarely is that incredible dat

Today we are showcasing lessons and learnings from this year finalists who are each hoping to win on

ASDA is one of the UK's biggest grocery retailers, and in late 2022, with over seventy years alr

Circle K operates the largest global network of car washes, with more than 2,750 units worldwide and

Today's episode of Let's Talk Loyalty celebrates Epsilon's success as a Leader in The Fo

Today’s episode is a case study of leadership, a commitment to customers and other stakeholders – in

While it’s still a relatively young market, many loyalty programs in Poland are innovative, competit

Sally Beauty is a US based distributor and retailer of professional beauty products to both retail c

Dotz is a coalition loyalty program which was founded in Brazil more than 23 years, and has grown to

Virgin’s programme is described as the “red thread” that connects this diverse group of companies, a

"Data enrichment" can dramatically improve your customer's experience, regardless of h

This episode focuses on the loyalty market in Germany, featuring expert insights from ⁠Nicole Wilhel

Air Canada has reimagined their points promise, offering flexible and unique rewards unlike any othe

Todays' guest is a nationally recognized, award-winning relationship marketing expert in the Uni

Celeste Williams is Head of Marketing for Vitality South Africa.  Celeste shares generous performanc

Cathay Pacific is an extremely innovative brand who have developed innovative new ways to engage wit

This episode features some incredible pan-European loyalty research which is literally hot off the p