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✔Lesson transcript: https://adeptenglish.com/lessons/english-listening-practice-navigating-customer-service/

"The key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways." Richard Branson

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"Open communication is the lifeblood of a strong organization." Sheryl Sandberg

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Is Customer Service Dead? Ep 719 14:20 Share

Learn English Through Listening

Shownotes Transcript

Is Customer Service Dead? Ep 719