Kim Komando 指出,医疗保险公司 Signal 利用 AI 算法快速审核患者的健康保险索赔,在短短两个月内就拒绝了超过 30 万份申请。每个索赔的处理时间不到 1.5 秒,这种做法引发了对公平性和准确性的质疑,因为所有州都要求保险公司对每项索赔进行公正客观的调查。这种为了降低公司成本而牺牲患者权益的行为是不可接受的。
A medical insurance company is accused of using an AI algorithm to reject over 300,000 health insurance claims in two months, spending less than 1.5 seconds on each claim.
Signal, a giant medical insurance company, used an AI algorithm to reject over 300,000 health insurance claims in two months.
The AI system spent less than 1.5 seconds on each claim, bypassing the required fair and objective investigation.
Patients were unaware of the rapid claim rejections, putting their lives at risk.
An algorithm rejected more than 300,000 health insurance claims in just two months. It spent less than two seconds on each, leaving patients in the dark and lives at risk.