cover of episode How to Manage an Employee Who Gets on Your Nerves

How to Manage an Employee Who Gets on Your Nerves

2024/11/20
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People
A
Alison Beard
A
Art Markman
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Art Markman 认为管理中最重要的是有效沟通。对于一位打断别人、滔滔不绝的下属，建议通过录音和笔记的方式，帮助其提高倾听技巧，并学习在合适的时机发言，从而改善沟通效果，并建议与其直接批评其“不讨人喜欢”，不如将其社交笨拙作为改进点，并表达帮助其融入团队的意愿。Alison Beard 提出，让该员工录音自己的谈话并回放，可以帮助他更好地了解自己的沟通问题。Dan McGinn 总结了对这位领导的建议，包括让下属录音并分析自己的谈话，以及训练其在开会时做笔记，记录想说的内容，等别人说完再发言。

Deep Dive

Chapters
This chapter focuses on managing an employee who constantly interrupts and talks excessively in meetings, making it difficult for others to interact with him.
  • Employee needs to learn to listen better and not interrupt.
  • Suggestions include using a notebook to jot down thoughts and waiting for natural breaks in conversations.
  • Recording conversations and listening back can help the employee become more aware of his behavior.

Shownotes Transcript

Do you have an employee who just gets on your nerves?

In this episode, *Dear HBR cohosts *Alison Beard and Dan McGinn answer listener questions with the help of Art Markman, former professor of psychology at the University of Texas at Austin and now the school’s Senior Vice Provost for Academic Affairs.

They talk through how to manage someone who is difficult, overly polite, or passive aggressive. Markman also offers advice for how to give your initial feedback and then follow up. He also has tips for coaching an employee who needs to improve their communication skills.

Key episode topics include: leadership, managing people, managing conflicts, difficult conversations.

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