cover of episode Unifying Leadership in a Divided Time

Unifying Leadership in a Divided Time

2024/11/5
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HBR IdeaCast

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Allison Beard
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Karthik Ramanna
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Allison Beard: 本期节目讨论了在日益两极分化的世界中,领导者如何有效地引导团队和组织。节目探讨了当前世界面临的挑战,以及领导者如何应对这些挑战。 Karthik Ramanna: 当前世界面临着对未来的恐惧、规则被破坏的认知以及对立的意识形态这三大挑战,导致了普遍的愤怒情绪。领导者需要采取战略性方法来管理这种愤怒情绪,而不是仅仅进行危机管理。这需要降低愤怒情绪,分析愤怒情绪的根源,并制定适当的回应策略。有效的回应策略需要平衡组织的行动能力和管理不断变化的预期。领导者需要在维护自身价值观的同时,找到更好的方式来处理眼前的局面,并通过建立信任和赋能,让团队成员自己找到解决问题的方法。同时,领导者需要培养个人的韧性,并通过下放决策权、对员工进行充分培训和赋能,以及允许员工犯错来增强团队的韧性。在处理愤怒情绪时,领导者应该认识到无法解决所有问题,并接受并非所有人都能被取悦。

Deep Dive

Chapters
The current age of outrage is driven by a fear of the future, a perception of a raw deal, and the ideologies of othering, which together exacerbate polarization.
  • Fear of the future due to climate change, demographic shifts, and technological innovation.
  • Perception of a raw deal from globalization and broken rules of the game.
  • Reverting to tribal instincts and ideologies of othering.

Shownotes Transcript

Around the world, the past few years have been marked by increasing political polarization and public outrage. Like it or not, this spills over into the business world, with employees, customers, and shareholders more willing than ever to challenge companies -- and one another -- on a range of issues. It's hard to know how to lead gracefully in such turbulent times, but Karthik Ramanna, professor at the University of Oxford's Blavatnik School of Government, has some answers. Drawing on his work with government officials and corporate executives, he walks us through the root causes of our current crisis, explains how to effectively navigate through disagreement, and offers practical takeaways for managers at every level. Ramanna is the author of the book The Age of Outrage: How to Lead in a Polarized World.