If you were to write down your corporate values on a piece of paper and walk around your space, would you see these values come to life?
In the eyes of your employees, your physical space acts as a symbol that represents what your organization stands for.
If your employees are on the frontlines, the customer experience starts to mimic the employee experience because that is where employees are working.
The physical space is 30% of the overall employee experience and should reflect the values of the organization.
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*Over the last 15 years, I’ve had the privilege of speaking and working with some of the world's top leaders. Here are 15 of the best leadership lessons) that I learned from the CEOs of organizations like Netflix, Honeywell, Volvo, Best Buy, The Home Depot, and others. I hope they inspire you and give you things you can try in your work and life. *Get the PDF here.)
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