cover of episode AI's Trust Architects: The Patronus Approach to LLM-Based Applications and Enterprise Adoption with Anand Kannappan & Rebecca Qian

AI's Trust Architects: The Patronus Approach to LLM-Based Applications and Enterprise Adoption with Anand Kannappan & Rebecca Qian

2024/7/16
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Founder Real Talk

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Anand Kannappan
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Rebecca Qian
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Anand Kannappan认为当前生成式AI领域仍处于早期阶段,企业对AI的采用速度之快前所未有,但同时也面临着诸多挑战,例如AI幻觉、品牌一致性、以及对现有LLM模型的选择和应用等。Patronus AI致力于帮助企业可扩展且可靠地发现LLM的错误,包括幻觉、意外行为和不安全输出等,其独特的AI研究优先方法,训练评估模型、开发对齐技术和新的标准基准,为企业提供实际价值。他们专注于受监管行业,因为这些行业的AI应用容错率极低。未来,他们将继续提高产品可及性,降低使用门槛,并提供多种评估模型和技术选择,以满足不同用户的需求。 Rebecca Qian认为ChatGPT的发布凸显了企业对AI评估工具的需求,企业面临的AI问题比预期的更广泛,包括品牌一致性、功能性(如幻觉)等。Patronus平台专注于AI应用的部署前和部署后两个阶段的评估,提供批量评估和实时监控API,其目标是帮助企业在规模化部署AI应用的同时,有效地发现并防止各种错误。未来,企业对AI评估的需求将从部署前转向部署后,并更加关注规模化、实时性和成本效益。她预测未来AI领域可能出现非Transformer架构的突破,以及多模态应用和机器人技术的广泛应用,并强调了“可扩展的监督”的重要性,即人类将作为监督者,在AI评估AI的世界中发挥作用。 他们共同认为,企业需要从一开始就采用数据驱动的方法来衡量AI产品的有效性,并选择合适的长期合作伙伴来应对AI快速发展的挑战。

Deep Dive

Chapters
Anand and Rebecca share their backgrounds, the moment they realized the need for Patronus AI, and the challenges enterprises face in adopting AI.
  • Anand and Rebecca's extensive experience in AI and machine learning, including their time at Meta and the University of Chicago, laid the foundation for Patronus.
  • The release of ChatGPT in late 2022 highlighted the need for robust evaluation tools to mitigate challenges like hallucinations and brand alignment.
  • Enterprises are excited about AI but equally concerned about potential failures and reputation risks.

Shownotes Transcript

In a world where enterprises are moving faster than ever to adopt generative AI solutions, Patronus AI offers solutions to scalably and reliably catch mistakes and evaluate the performance of large language models (LLMs). 

In this episode of Founder Real Talk, host Glenn Solomon and guest host Dan Cahana sit down with AI visionaries and Patronus AI co-founders Anand Kannappan and Rebecca Qian to explore their journey from CS students at the University of Chicago to AI leadership roles at Meta and the reasons they felt compelled to start Patronus after recognizing the need for robust evaluation tools following the release of ChatGPT in late 2022.

Anand and Rebecca illuminate the challenges enterprises face in adopting AI and the ways they’ve built Patronus to mitigate challenges like hallucinations and brand alignment. Against the backdrop of rapid AI adoption at large companies, the founders share their vision for creating the enterprise standard for unbiased, independent evaluations.

KEY TAKEAWAYS

  • **AI Visionaries: **Anand and Rebecca's extensive experience in AI and machine learning, including their time at Meta and the University of Chicago, laid the foundation for Patronus.
  • **Day -1 for AI: **The founders see AI adoption as still being in the very early stages, describing it as "Day -1." Large companies are moving faster than ever to adopt AI technologies but face challenges in navigating the rapidly evolving landscape.
  • Solving Critical AI Issues: Patronus addresses the challenges of LLMs, such as hallucinations, unexpected behavior, and brand misalignments, making AI deployment safer and more reliable for enterprises.
  • API-First Approach: Patronus's API-first solution allows for seamless integration into various parts of the tech stack, offering flexibility and scalability for real-time and offline use cases.
  • Enterprise Adoption: The rapid adoption of AI by enterprises, driven by the need for reliability and safety, highlights the importance and urgency of Patronus's solutions.
  • Future of AI: Patronus describes “Scalable oversight" and how humans will learn to supervise increasingly intelligent AI systems

RESOURCES

• Learn more about Notable Capital: )www.notablecap.com)

• Learn more about Patronus AI: https://www.patronus.ai/

CONNECT

• Connect with Glenn Solomon on LinkedIn: https://www.linkedin.com/in/glennsolomon/

• Follow Glenn Solomon on Twitter: https://x.com/glennsolomon)

• Connect with Dan Cahana on LinkedIn: https://www.linkedin.com/in/dancahana/

• Follow Dan Cahana on Twitter: https://x.com/dan_cahana

• Connect with Anand Kannappan on LinkedIn: https://www.linkedin.com/in/anandnkannappan/

• Follow Anand Kannappan on Twitter: https://x.com/anandnk24

• Connect with Rebecca Qian on LinkedIn: https://www.linkedin.com/in/rebeccaqian/

• Follow Rebecca Qian on Twitter: https://x.com/rebeccatqian

Produced by Saschi Productions)

Music by Gus Culpo)

CHAPTERS

00:00 Intro and Introductions 

5:00 What does Patronus do? 

6:55 What’s been some of the surprises in AI?

10:00 The Patronus Product

12:15 How are customers using Patronus?

15:27 Why is an API-first approach important? 

16:45 How did you know this was the right place to focus?

19:40 Large companies of the world are moving faster than ever

26:40 Into the Future: What will you look for to know that AI has been successful?

29:00 How do customers plan to deploy this type of technology?

32:00 AI Predictions 

35:00 What motivates the Patronus founders?

36:40 What advice would you give to founders looking to start a company in the AI field?