cover of episode #45 Creating Experiential Moments and Partnerships

#45 Creating Experiential Moments and Partnerships

2024/8/28
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Experts of Experience

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Andrea Sanghera: 坎帕里品牌的成功源于其深厚的历史底蕴和对消费者体验的重视。我们致力于将品牌融入文化中心,抓住消费者生活方式的契机,为他们创造有价值的体验时刻。例如,Aperol Spritz的成功,得益于其独特的品牌形象、饮用仪式以及在流行文化中的出现。我们积极与酒吧和调酒师合作,确保饮品的正确制作方法得到普及,并通过各种活动,例如Coachella音乐节和美国网球公开赛的赞助,将品牌体验带给消费者。针对Z世代消费者,我们注重真实性和体验,在他们参与的活动中展现品牌,并通过讲述品牌悠久历史的故事,与他们建立联系。我们还通过品牌健康追踪器等工具监测品牌形象和消费者反馈,辅助营销决策,并根据消费者反馈不断调整营销策略。在与消费者的沟通中,我们注重个性化,根据消费者的兴趣和行为进行精准营销。 此外,我们还注重讲述品牌背后的故事,例如Wild Turkey威士忌的家族传承和酿酒工艺,以及Grand Marnier的独特配方和合作精神,以增强消费者对品牌的认知和情感联系。我们通过与艺术家和名人的合作,将品牌故事以现代的方式传递给消费者。 Lauren Wood: 访谈中,Lauren Wood与Andrea Sanghera就坎帕里品牌的营销策略、消费者体验、以及如何平衡艺术与科学等方面进行了深入探讨。Lauren Wood对Andrea Sanghera的营销策略表示赞赏,并就如何将欧洲的饮酒文化引入美国市场,以及如何与Z世代消费者建立联系等问题进行了提问。Lauren Wood还就数据驱动决策、品牌故事的讲述、以及个性化营销等方面提出了自己的见解。

Deep Dive

Chapters
Andrea Sanghera, Head of Marketing at Campari America, discusses the rising popularity of Campari and Aperol in the US, driven by cocktails like the Negroni and Aperol Spritz. She highlights the brand's focus on experiential marketing, such as their presence at Coachella and the US Open, to introduce these drinks to American consumers and create authentic, joyful moments.
  • Campari and Aperol's popularity are on the rise in the US, fueled by cocktails like the Negroni and Aperol Spritz.
  • Experiential marketing, including events like Coachella and the US Open, plays a key role in introducing the brands to American consumers.
  • The 3-2-1 ratio is essential for making the perfect Aperol Spritz.
  • Ongoing bartender training is crucial for maintaining drink quality and brand consistency.

Shownotes Transcript

On this episode, 

, discusses the importance of storytelling in marketing and how it can create an emotional connection with consumers. She shares examples of how Campari brands like Wild Turkey and Grand Marnier use storytelling to honor their rich history and engage consumers, and she talks about the balance between art and science in designing customer experiences and the importance of personalization and data-driven decision-making.

Tune in to learn:

  • How to create experiential moments and partnerships
  • The importance of connecting with Gen Z through authenticity and experiences
  • Why you should be balancing art and science in designing customer experiences
  • Hot to think about personalization and data-driven decision-making

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