James Francis is the Sales and Marketing Director at Mozillion. The mobile phone marketplace. In fact the UK’s first consumer to consumer marketplace for buying and selling preowned and refurbished mobile phones.

Founded in 2021, they now have a multi-million pound annual turnover, and have tripled in size in the last 12 months.

Hit PLAY to hear:

Their strategy for selling refurbished goods
How SEO and organic growth have contributed to their success
The importance of customer reviews in growing a business
Why balancing various sales channels is important
How Mozillion leveraged TikTok Shop to improve sales and educate customers

Key timestamps to dive straight in:

[04:44] Transitioning from telesales to digital eCommerce.

[07:30] Sales and marketing, mostly online, but adaptable.

[11:34] Early days of Mozillion, focus on customer service priority.

[15:41] Word-of-mouth a key factor for sellers.

[17:59] TikTok and educating audiences through video.

[21:30] CTO improves SEO, organic traffic drives growth.

[23:05] James’ Top Tips!

Find our notes here: https://ecmp.info/478

Contact SHOPLINE >>> https://ecmp.info/shopline

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

How Mozillion Achieved 3x Growth in 12 Months with SEO and More 40:01 Share

eCommerce MasterPlan

Shownotes Transcript

How Mozillion Achieved 3x Growth in 12 Months with SEO and More