Mark James is the Founder and Consultant for Performance Advisors Group and is certified in Marketing Performance Measurement by the Chief Marketing Officer Council. It’s no secret Mark is a numbers guy and the numbers don’t look very good for a lot of companies who want to get the most out of their team. Mark shares some interesting stats on employee engagement as well as how to fix this productivity gap problem.

Key takeaways:

A little bit about Mark and what he does.
What does it mean to have an abundance mindset?
If your dreams don’t scare you, they aren’t big enough.
Less than 50% of employees understand their company’s values and mission.
In a typical organization, 50‒75% of activities that employees perform adds 0 value to the outcome. That’s a lot of wasted productivity!
How can companies best communicate their vision and mission to their employees?
In order for people to remember something, they need to hear it eight times. However, Mark believes it’s around 13 times now.
Mark explains how he has structured his business.
Mark shares a lesson learned about hiring people as contractors vs. a business entity. Be careful! Each state is different in how they classify someone as an “employee.”
Where does Mark see how people will be navigating remote work in the future?
What are some of the pros and cons of having a virtual team?
Why were employers so hesitant about going remote?
What are some of the best ways to manage a virtual team?
When mistakes happen, the best step forward is to figure out how to be part of the solution.
What are the types of people Mark likes to work with?

Resources:

Evolutionizemedia.com/podcasts/dare-to-leap

Performadvisors.com

Email Mark: MarkJ@PerformAdvisors.com

Mark on LinkedIn

Quotes:

“There are two allies you have as a leader. What gets talked about in this world is what gets done and also in this world, what gets measured gets done.”

“There are advantages to having your people working remotely. One of the things that can cause performance issues is stress.”

“You bring the best out of people when you provide an environment where you can coach them and give them an opportunity to let their strengths come through.”

Mark James — Organizations are Losing Productivity! Here’s How to Fix It 59:18 Share

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Mark James — Organizations are Losing Productivity! Here’s How to Fix It