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Episodes
Total: 33
In this episode of CS School, we're joined by Raymond Otero, the Director of Global Customer Experie
Think empathy is the key to customer success? It's just the tip of the iceberg! Emotional intelligen
We discuss the unique challenges and opportunities that CS Ops presents, as well as the specific ski
In this episode, we're joined by Akash Singh, Head of Customer Success (APJ) at Software AG, about t
