Erik and Bob take your questions. Katz's Delicatessen in New York City serves up sandwiches the low-tech way. Jerrie Cobb, first female astronaut candidate, dies at 88. Microsoft admits that about 6% of Outlook.com accounts were hacked. A caller has difficulty with reading his mail in Outlook at the public library. A caller with an HP Probook 450 is unable to use his laptop for PowerPoint presentations. Also we give answers on how to embed a YouTube video in a Microsoft PowerPoint presentation. A library employee helps a previous caller who had problems accessing the wireless network in the library. A truck driver looks for an alternative to Adobe Photoshop to do editing without needing online access. The free GIMP photo editor, as well as Adobe Photoshop Elements may be used for editing photos offline. Google mixup causes ten phones to be delivered after a customer requests a refund on his Google Pixel 3. A caller helps clarify Adobe Photoshop's need to access the Internet to check license status, plus we help the listener find a free program to back up a Windows computer (EaseUS Todo Backup.)