“It is useful both to internal and external, but it's also a really great litmus test. If you sit down to write your public letter and you can't explain why you're doing something, if it doesn't fit in with your overarching strategy, it goes back to that first thing we said as PMs [product managers], which is sometimes you have to say no to it. You're like, I actually can't explain to anyone why we're spending time on this particular feature. It doesn't fit any of the four themes we said we're doing this year. Does that mean we have a fifth theme or does that mean we shouldn't be doing that? And that clarity and that kind of litmus test. Is really, really useful as a leader when few people say no to you.” - Tom Verrilli

Fresh out of the studio in SXSW Sydney, Tom Verrilli, former Chief Product Officer of Twitch joined us in a conversation to discuss the intricacies of product management. Tom shared his perspectives based on his experiences from navigating the delicate balance between feature addition and reduction in product roadmaps and managing normal and power users' expectations. With the recent advances in generative AI, Tom offered his insights on how this new wave will bring about changes in user behaviour and interfaces, and how it will bring about new thinking in product management. Last but not least, he laid out what great would look like for product managers in the next decade.

Author's note: We thanked SXSW Sydney and Sennheiser ANZ for the podcast stage and appreciated the opportunity to have our episode recorded live on 18 Oct 2023.

Podcast Information: Bernard Leong (@bernardleong, Linkedin) hosts and produces the show. Proper credits for the intro and end music: "Energetic Sports Drive" and the episode is mixed & edited in both video and audio format by G.Thomas Craig (@gthomascraig, LinkedIn).

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The Art of Product Management with Tom Verrilli