Episode 34: Interview with Diana Stepleton
35:40 Share

How can solo and small firm lawyers most effectively leverage outsourcing, in particular, the job of answering phone calls? I interview Diana Stepleton, the VP of Partner Engagement at Ruby Receptionists, about the service that Ruby actually provides to its customers. (Hint it goes far beyond the obvious aspect of answering phones in a professional way). General Resources

Learn to use technology to reduce friction & gain freedom with this resource): https://www.the8020lawyer.com/ Focus on these essential tech tools) for maximum traction in your practice. Take this short law practice assessment) to identify your main strengths & weaknesses.

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