cover of episode Lessons Learned in Client Onboarding

Lessons Learned in Client Onboarding

2022/1/31
logo of podcast Creative Agency Success Show

Creative Agency Success Show

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Shownotes Transcript

"Honestly, the way we've structured our kickoff call week. 80% of the kickoff call, just letting the CFO and the client kind of start to have those conversations, which is huge. We listen and we hear the things that are most important to them." - Lydia Rapp

The finer details of this episode :

  • What are we doing now that we haven't done before?
  • Why you should have a client onboarding process in place
  • What are the important things to consider when building an onboarding client?

 

Episode resources