"I think it's really important to have a clear vision and mission for your business and to communicate that effectively to your team and your clients.” - Natalie Eckdahl
The finer details of this episode:
- Lifecycle of a client: Importance a great onboarding experience and checking in with clients to maintain a good relationship
- The three pillars of building an enduring business: enjoyable, profitable, and sustainable
- Managing cash flow and who’s responsible for it
Episode resources:
