Angie suggested starting to play offense immediately to flood the zone with follow-up questions and meetings, making the process more complicated and fun, while also testing how the installer handles the psychological warfare.
The listener, Doug Madison, had to cancel his credit card because the gym did not provide an online cancellation option and refused to cancel the membership in person, continuing to charge his account.
The FTC finalized the Click to Cancel rule to make it easier for consumers to cancel subscriptions online, addressing the issue of businesses making it difficult to terminate services.
The listener from Japan, Twirly Girl, wanted to stand up and exclaim 'Caw-caw!' because the guide pointed to the sky and shouted 'Eagle!' and she associated it with the hosts' cackle.
The listener, Vicki, has a problem with cutesy names for dental practices because she prefers straightforward names that simply state the dentist's name, finding cutesy names over the top and unnecessary.
The listener, Jessica, is frustrated because her husband's family continues to address her by his last name despite multiple reminders that she has her own last name, showing a lack of respect and understanding.
The listener, Allison, hates the term 'bandwidth' when used in casual conversation because it feels like a poor and pretentious use of language, making simple questions more complicated.
The toy store received a one-star review because a customer with a gun was asked to leave the store due to the store's policy against firearms, and the customer felt this policy violated their Second Amendment rights.
The listener, Natalie, has a problem with parents who call their children their 'best friends' because it indicates a boundary-less, enmeshed, and toxic relationship, and suggests the parent has issues sustaining adult friendships.
The listener, Andrea, hates the term 'buttery soft' when describing fabrics because butter is greasy and slimy, and the term is misleading and should be banned.
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