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If you worked in a Tower Records store or at the corporate offices in Sacramento and had issues with a computer, chances are you probably talked to our guest this week, John Correa. Leaving his life as a member of a local Break Dance crew, John started working for Tower at the TVID warehouse in 1988. John’s first professional endeavor working a tech job was when he started doing data entry at TVID in 1990.
From there, John’s landlord told him about a new department starting up to help stores with Registers and main office personnel with computer issues. This was the beginning of Support Services and John Correa was among the inaugural 5-6 employees of the department.
John wasn’t just answering phones and asking if everything was plugged in correctly. In the early 1990s, as Tower rolled out its ISP program and new registers, John was traveling, installing, and teaching how to use the programs and registers, often to a roomful of people who had no interest in upgrading to a tech-based inventory system.
Join us as John recalls his time in Store Services, some of his favorite work trips across the county, and ending his career at Tower’s 24/7 on-site presence at the fabled inception of the Bonnaroo Music and Arts Festival.
